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Privacy Policy

Privacy & Security

Privacy Policy

At Tomasini, we are committed to protecting the privacy of our customers, which is why we do not sell, rent, or loan any personal, identifiable information regarding our customers to any third party.  We hope the policy below will answer all of your questions regarding how we treat information gathered from visitors to Tomasini.  Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Feel free to contact us with any questions you might have.  

What Information We Collect

In order to process your order efficiently, we collect the following information: name, billing address, shipping address, e-mail address, phone number, and credit card number ("Personal Information") when you place an order with us.  This informaiton is used solely by Tomasini and is stored in a secure enviornment.  Under certain circumstances we do also collect the user's IP address, but only when we suspect that credit card fraud may have occured.  We also periodically conduct surveys of visitors to our Web site.  This helps us better understand what our customers would like to see from us.  We use this information for internal marketing reserch purposes.  We may contact a visitor who responded to a survey for more informaiton, but only if that visitor has told us that they do not mind being contacted. 

For the exhaustive list of cookies we collect see the List of cookies we collect section.

Use of Information that You Provide

At Tomasini we collect Personal Information only for the purpose of fulfilling orders, providing a high level of customer service, gaining knowledge internally regarding what our cusotmers want and mailing circulars and special offers from Tomasini.  We do not give or sell Personal Information to any other party.  If at any time you do not want to receive offers and/or circulars form us, you can always remove yourself from our mailing list by sending an e-mail to tomasinibedding.com. 

Opt-out Email Policy

We send email for customer service purposes and to those visitors who have indicated that they wish to receive other types of email from us.  If you  wish to remove your name from our mailing list at any time, send an email to tomasinibedding.com stating that you wish to unsubscribe. 

Security of the Information You Provide

Tomasini is committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Use of Cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive.  Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site.  Cookies allow web applications to respond to you as an individual.  The web application can tailor its operations to your needs by gathering and remembering information about your preferences. 

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not.  A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies.  Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Your Acceptance of these Terms

By using our Web site, you agree to accept the Tomasini privacy policy.  Make sure you read this policy carefully, because if you do choose to use our Web site, you automatically agree to this policy.  If you do not agree to this policy, please do not use our Web site.  We reserve the right, at our discretion, to change, modify, add, or remove. 

List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE nameCOOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.